currently looking for a Piping Engineer : NPE Team Lead Engineering Information Location: Sasol, Secunda (Drawings). Ensure cost efficient and reliable service delivery. Provide high quality on demand reports completed. Provide effective and high-quality services to stakeholders. Ensure productive working relationships resource for Engineering Information Draughting Services. Continuously improve on processes, identify improvement technology. Evaluate customer relationships against Service Level Agreements (SLAs) during regular check sessions
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents policies and procedures; Provide excellent customer service in both face-to-face situations and on the telephone;
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office Support migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence the workshop through the provision of excellent service by managing employees and customer relationships acting on deviations. Leading and motivating the workshop and service staff and Services Salesman personnel met and services are developed to meet the future needs of the customer. ▪ Workshop Service solution
currently looking for a Piping Engineer : NPE Team Lead Engineering Information Location: Sasol, Secunda (Drawings). Ensure cost efficient and reliable service delivery. Provide high quality on demand reports completed. Provide effective and high-quality services to stakeholders. Ensure productive working relationships resource for Engineering Information Draughting Services. Continuously improve on processes, identify improvement technology. Evaluate customer relationships against Service Level Agreements (SLAs) during regular check sessions
Our client requires the services of an Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office Steer and govern Group IT Service Desk initiatives and projects Manage service delivery provider/s to deliver of first level IT support Manage transformation within the IT Service Desk relating to new technologies and refined processes Collaborate with department leads, process owners, business partners and application SKILLS ITSM (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management
for permanent employment based in Newcastle, to lead and oversee the operations of the electrical workshop components used in electric motors, generators, and transformers. Supervision and Management: Oversee daily operations from defects and operates correctly. Customer Service: Liaise with customers to understand their requirements technical knowledge of electric motors, generators, transformers, and related components. Proven managerial and and troubleshooting abilities. Strong customer service and communication skills. Familiarity with industry
essential as is implementation of workplace transformation, Arbitration and Labour Court matters as well system such as SAP, Sage, Hi-Bob, etc is ideal. Lead and manage the entire HR function for the group