infrastructure for medium to large-scale municipal engineering projects
Develop diverse civil infrastructure
/>Create comprehensive reports and presentations to support project documentation and communication
Possess
service desk, desktop support, network support, etc.
Technology or Computer Science is a plus.
Teams
high-quality technical support to both technical and non-technical end users while supporting a wide range of equipment is running at optimum as the next Support Engineer sought to join the Cape Town team of a dynamic required between customer's sites and providing support to other areas of the business where required. hands-on support. Maintain service qualifications and achieve all KPIs. Provide remote support where applicable
Experience & Qualifications
The support engineer needs to be proficient using technology and
configurations. The support engineer will be required to travel between customers sites and provide support to other
Teams
SOPs, and Office SharePoint sites. Onsite IT Support IT Procurement: Oversee the IT procurement process Africa, and Luxembourg to ensure comprehensive IT support for staff in these regions. Bachelor's Degree,
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. you will be communicating with customers at all levels, translating between the technical and non-technical will play a key role in the team meeting the high level of service we strive to deliver. This role will limited to:
/>- Assist with escalations from 2nd line support engineers
- Technologies include (but not limited