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Guidelines and handling of calls within Service level agreements Job Summary: Consult with Affinity Health provided to members. Handling of calls within Service level agreements. Working under direct supervision of
required
Manager, commensurate with the level of the post - To maintain a first class level of customer service ensuring time are necessary without altering the nature or level of responsibility. Requirements: The following are
commensurate with the level of the post
- To maintain a first class level of customer service ensuring
time are necessary without altering the nature or level of responsibility.
Requirements:
monitor performance. Customer Service: Ensure a high level of customer satisfaction by addressing complaints including ordering, receiving, and managing stock levels to minimize waste and shortages. Marketing and
monitor performance. Customer Service: Ensure a high level of customer satisfaction by addressing complaints including ordering, receiving, and managing stock levels to minimize waste and shortages. Marketing and
standards
boost top-line revenue growth, customer acquisition levels. Responsibilities Present , promote, and sell products/
Must possess strong communication skills at all levels Computer literate and proficient in basic skills