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Job Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our Reports.
· Following and Maintaining call logging procedures.
· Fault finding reports, incident MS Office Suite as well as an ITIL based call logging program.
(essential): API's HTTP Microservices CORS Authentication Logging RESTful Databases Analyzing query performance Writing systems Distributed tracing Debug using application logs Web browser console Postman Testing Performance
bank audit requests, chasing for non replies and logging responses Salary – R 9 000 plus benefits The post
These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general and posting communications to the leaders' groups Log all enquiries received internally and externally
These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general and posting communications to the leaders' groups Log all enquiries received internally and externally
Attempt to provide first-line resolution. Accurate logging of all ticket information Escalating promptly allocating the ticket management system. Maintaining accurate log entries of contact, with resolution details and follow-up
management
and support client management strategies
with above country Vendor support desk.