Management Information Systems Call Centres Jobs in Sandton, Gauteng
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
share this job on whatsappCall Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Call Centre Operators
FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Ppra Call Centre Agent
Sandton
Negotiable imperative that accurate information is provided to the customer and that calls which cannot be resolved limited to):
- Answering inbound calls timeously.
- Be professional and polite at procedures.
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve Proactive and professional
System Specification
- MS Office and y to build customer loyalty
- Conflict management
- Excellent communication skills
- High
Loans Call Centre Manager 30 000.00 - R35 000.00
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Chief Information Officer Sandton
The Individual TouchSandton
operations. The CIO will oversee the use of Information technology (IT) in our company. You will be the the company's IT strategy and ensure that all systems necessary to support its operations and objectives acumen are critical to be effective. Lead a team managing all aspects of IT (Software) with delivery across all application development initiatives are well managed and delivered to meet expectations on functionality technological systems and platforms to improve customer experience. Plan the implementation of new systems and
Chief Information Officer Sandton
Talenco Recruitment SpecialistsSandton
Manage team managing all aspects of IT (Software) delivery across multiple functions Identify risks and all Application development initiatives are well managed and meet expectations on functionality, timeliness technological systems and platforms to improve customer experience. Plan the implementation of new systems Provide technological infrastructure (networks and computer systems) in the organization to ensure optimal performance advantage Analyse the costs, value, and risks of information technology Matric BSc Degree: Computer Science
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
System Operator Sandton
Flink Recruit PretoriaSandton
7500 Our Client is looking for a GDS System Operator, in a hybrid working position (Sandton). Job Summary: be highly skilled and motivated within Flight Systems. The ideal candidate will have extensive experience Global Distribution Systems (GDS) with a focus on Amadeus and Galileo. The Flight Systems Specialist will will be responsible for managing, optimising, and supporting our GDS flight systems to ensure seamless travel GDS Management: Administer and maintain the Amadeus and Galileo GDS systems. Ensure the systems are functioning
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