disciplinary procedures. Demonstrated success in managing contact centres Proven ability to work independently and efficiently manage a contact centre 7 years of management experience in a contact centre environment
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and rectify deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development
The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs to improve individual and organizational performance. Minimum requirements: Competent in MS Office products. 2 – 3 years’ traini
We have an exciting opportunity available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs to improve individual and organizational per
working experience as an Account Manager
development o Managing projects to delivery 2 • General: o Interaction with ops personnel, contact centre personnel
improvement Managing projects to delivery General: Interaction with ops personnel, contact centre personnel
improvement Managing projects to delivery General: Interaction with ops personnel, contact centre personnel
improvement Managing projects to delivery General: Interaction with ops personnel, contact centre personnel
improvement Managing projects to delivery General: Interaction with ops personnel, contact centre personnel