profitability and customer satisfaction for assigned contracts. ● Provide both service agreement, and time time and material program management. Requirements: ● Engineering Bachelor’s degree from an accredited experience in Services). ● Minimum of 3 additional years of experience in Customer Contract Management. Characteristics: identification and solution skills. The post Customer service Manager appeared first on freerecruit.co.za .
As the Customer Service Manager, you will play a vital role in upholding our brand's reputation by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing and industry for over 40 years. Key Responsibilities: Managing staff and their duties, ensuring all team members cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved within Returns Department Compiling various reports for management Planning, coordinating, and controlling email
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility the Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre improving market share. Customer After Sales Service - assist with customer liaison, handling of queries Regional General Manager, general management & development of team members. Manage the OSH Act requirements
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility the Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre improving market share. Customer After Sales Service - assist with customer liaison, handling of queries Regional General Manager, general management & development of team members. Manage the OSH Act requirements
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound of escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
first contact within the Clients Relationship Management environment
The incumbent will be responsible limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated regarding outstanding queries.
Relationship management on any changes happening in the various sections
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale