responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency in managing contact centres Proven ability to work independently and efficiently manage a contact centre centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
The Marketing Manager will plan, implement, and manage marketing activities to promote the college's implementation of and adherence to the concept of Total Marketing as it applies to the brand. Act as the brand custodian direction, management and execution of marketing strategies and plans. Aid in commissioning market research research to inform, test and benchmark marketing activities, monitor competitive activity, and prepare segmentation development of the marketing department personnel.
Develop a comprehensive marketing strategy to increase
investment Banking arena is looking for a Transaction Manager to join their dynamic team for a 6 month fixed in the system Ensure all ongoing transaction management tasks are performed in line with the legal agreements meetings with key stakeholders to track progress, manage expectations and ensure stakeholders' requirements requirement In conjunction with Operational Risk Manager, identify trends and themes for rehabilitative years experience within funds and transactions Market Related
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
The CBC Product Manager will be responsible for management, enhancement and growth of the Perks product initiatives to drive performance. Life cycle management for products Tracking of product performance performance reporting Provide insights to drive marketing & product usage campaigns and the product strategy. Track performance of all sales and marketing campaigns to ensure ROI. Work with the sales team sales scripts Internal & External stakeholder management Competitor analysis Drive the Rewards product
requirements: