client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback training, and development opportunities for team members. Ensure all staff adhere to company policies and the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance management software (PMS) and MS Office proficiency. Education and Certification: Relevant certifications in
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback training, and development opportunities for team members. Ensure all staff adhere to company policies and the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance management software (PMS) and MS Office proficiency. Education and Certification: Relevant certifications in
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
requests and concerns related to housekeeping services. Coordinate with front desk and other departments and commitment to delivering exceptional service. Education and Certification: Matric Additional certification
requests and concerns related to housekeeping services.
requests and concerns related to housekeeping services. Coordinate with front desk and other departments and commitment to delivering exceptional service. Education and Certification: Matric Additional certification
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with