to improve customer satisfaction andefficiency metrics within the business area Job Description: To achieve to improve customer satisfaction andefficiency metrics within the business area
to improve customer satisfaction andefficiency metrics within the business area Job Description: To achieve to improve customer satisfaction andefficiency metrics within the business area
reporting
reporting: Track, analyse and report on key metrics using social media management tools to measure understanding of social media KPIs, web traffic metrics and SEO strategies
content.
with regular updates on case flow and performance metrics
Incident Management: Efficiently handle
monthly key accounts KPI packs to track performance metrics and goals. Developing a comprehensive understanding to monitor satisfaction levels and performance metrics. Monitoring and managing the service email for
monthly key accounts KPI packs to track performance metrics and goals. Developing a comprehensive understanding to monitor satisfaction levels and performance metrics. Monitoring and managing the service email for