such as service desk, desktop support, network support, etc.
Itec SA has an exciting vacancy for a TFG Service Delivery Support & Administrator. The rolle is responsible operation teams to ensure customer satisfaction and service delivery is maintained to the highest possible DC toners Ordering of HO & DC paper Logging service requests for HO/DC devices Record PM stats Requesting escalations. Essential Qualifications Matric Microsoft Office skills (e.g. Outlook, Excel, Word) Essential
Sec+
high-quality technical support to both technical and non-technical end users while supporting a wide range of as the next Support Engineer sought to join the Cape Town team of a dynamic Internet Service & Network required between customer's sites and providing support to other areas of the business where required. 12, a suitable IT Degree/Diploma, relevant HP service qualifications and 3 years industry work experience reports. Servicing multi-functional printing devices through both phone and hands-on support. Maintain
Experience & Qualifications
The support engineer needs to be proficient using technology and
configurations. The support engineer will be required to travel between customers sites and provide support to other
experience in the field in a similar role
Sec+
a provider of specialized fund administration services for Managers and General Partners of private equity SOPs, and Office SharePoint sites. Onsite IT Support IT Procurement: Oversee the IT procurement process Liaison: Serve as the primary liaison with Managed Service Providers and IT vendors in the UK, South Africa Africa, and Luxembourg to ensure comprehensive IT support for staff in these regions. Bachelor's Degree, Technology troubleshooting skills Proficiency in Microsoft Office applications, particularly Excel, Word
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all key role in the team meeting the high level of service we strive to deliver. This role will give you exposure to our impressive portfolio of IT products and services, helping to drive forward your knowledge and progression to be able to demonstrate an excellent customer service approach and have great IT skills with a good working
/>- Assist with escalations from 2nd line support engineers
- Technologies include (but not limited
Responsibilities: