or equivalent NQF level 6 EXPERIENCE: • 3 years network support and design experience • Experience in maintaining RESPONSIBILITIES: • To maintain and manage various VOIP networks and services for customers • To achieve high standard offering of the network managed services • To deploy and plan technology • To implement network features and Ensure minimum downtime of systems and a high quality of operation at all times
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: Investigative Orientation Upholding delivery and quality standards
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance
End User support with troubleshooting skills and networks exposure. Understanding of server infrastructure administration team Maintenance of server- and network rack infrastructure Maintenance of wired and wireless Communicate, dress, and display positive attitude Quality incident resolution - Ensure incident is resolved Ensure compliance to pending rules is followed Quality data input - Ensure that data captured on client Setup desktop computers and peripherals and test network connections, install software for various applications
maintaining, and upgrading the computer systems and networks. Their day-to-day responsibilities will include components of the computer and network systems. Installing and maintaining Network cabling. Identifying and Repairing and replacing damaged computer and network components. Effective installing and upgrading operating systems, networks, and internet applications. Setting up Infrastructure and network points. Printer
any queries relating to requirements and tech quality Guide the team on how to promote efficiency out errors or issues arise and lead escalations. Ensure quality of agreed deliverables (Team-DoR/-DoD and Stak training required within the teams Mentor team Ensure quality and up to date content of the knowledge base for submit deliverables on time and with excellent quality Excellent interpersonal and organisational skills Virtual Device Infrastructure, Operating Systems, Networks, Servers, Databases, Middleware and Connection
experience ESSENTIAL SKILLS AWS technologies: AWS Networking, SQS, SNS, Kinesis, Lambda, RDS, EKS, ElastiCache ElastiCache, Aurora, VPC Azure technologies: Azure networking, SQL, Azure Functions, Azure Monitor Kubernetes submit deliverables on time and with excellent quality Strong Analytical Skills Strong Coordination Skills
experience ESSENTIAL SKILLS AWS technologies: AWS Networking, SQS, SNS, Kinesis, Lambda, RDS, EKS, ElastiCache ElastiCache, Aurora, VPC Azure technologies: Azure networking, SQL, Azure Functions, Azure Monitor Kubernetes submit deliverables on time and with excellent quality Strong Analytical Skills Strong Coordination Skills
Network Alliance , a pioneering force in Information and Communications Technology (ICT) and a distinguished (completed) A (CompTia certification) Proficiency in network infrastructure technologies, encompassing Microsoft of extensive experience in desktop, cloud, and network infrastructure support Familiarity with VOIP systems systems is preferred Prior experience in Network Support is beneficial Previous exposure to Cybersecurity
repairing, maintaining, and testing electrical network and equipment. Perform Installation Safety Reports Experience in Construction of MV and LV reticulation network. Experience in Wiring of Premises. Experience in