Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please do industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please do industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
OneCart is looking for passionate Customer Support Agents to join the family. Be a part of a dynamic situations. Our customer support professionals are dedicated to supporting customers and resolving customer Ensure ongoing collaboration with order success agents to ensure effective processes are in place and for users. Provide positive, fast, and complete support resolutions to users via various access channels Provide support to customers with efficiency and urgency. Identify common trends within support interactions
contact to pre-sales to ongoing and after-sales support.
Key Performance Areas would include, but are not limited to: · Accurately communicate via telephone, Team Viewer, Any Desk, Email, Skype, etc. in clear informative written English, without the use of jargon · Provide excellent service to customers and meet expectations based on agreed processes ·
contact with our clients helping them to resolve any support issues that they may have. You will work within will be handling incoming calls, support tickets and even online support chats in order to assist our customers