supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in the abscense service
Member retention
Experience & Competencies:
Grade 12
equivalent
Min 2 years sales experience (previous experience in Health & Fitness or Hospitality
processes effectively, efficiently and to achieve personal performance targets. To meet and exceed our customers customers who contact the NCC via telephone; To provide customers with accurate, relevant and useful information; time, workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
processes effectively, efficiently and to achieve personal performance targets. To meet and exceed our customers customers who contact the NCC via telephone; To provide customers with accurate, relevant and useful information; time, workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
files received from internal and external service providers; Updating internal systems with Billing data; fixes on Billing files processed and received; Provide accurate Billing reporting timeously; Maintain accuracy; Assisting with internal and external Billing queries timeously; Assisting with training on Billing; management and research methods; Demonstrated experience using advanced Excel features and techniques techniques (advantageous); Demonstrated experience in the analysis and presentation of data (advantageous); Efficiency
files received from internal and external service providers; Updating internal systems with Billing data; fixes on Billing files processed and received; Provide accurate Billing reporting timeously; Maintain accuracy; Assisting with internal and external Billing queries timeously; Assisting with training on Billing; management and research methods; Demonstrated experience using advanced Excel features and techniques techniques (advantageous); Demonstrated experience in the analysis and presentation of data (advantageous); Efficiency
Systems (LMS) C4ME, Ed-Online Capturing of Employee Training Records; Managing of LMS; Extracting of Data for Continuous Enhancement of L&D and Preparation of Training Interventions Implementation of new processes preparing for training interventions and Induction, which includes meeting schedules and training attendance attitude; Willingness to assist and grow. A Degree or Diploma in Administration/ HR/ Training/Psychology; Recent English communication; No previous internship experience; Disabled applicants will be favourably considered
Systems (LMS) C4ME, Ed-Online Capturing of Employee Training Records; Managing of LMS; Extracting of Data for Continuous Enhancement of L&D and Preparation of Training Interventions Implementation of new processes preparing for training interventions and Induction, which includes meeting schedules and training attendance attitude; Willingness to assist and grow. A Degree or Diploma in Administration/ HR/ Training/Psychology; Recent English communication; No previous internship experience; Disabled applicants will be favourably considered
To provide support to the Legal Claims Department; regarding the processing of High Risk claims. To quickly quickly resolve claims. Providing guidance to junior staff members where required. To work high risk/overdue between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary Admitted Attorney (Advantageous); and 2 years' experience in handling Legal Cost Insurance Claims Portfolio Ability to work in a pressurised environment. Personal Characteristics Self-assertive; Self-motivated;
To provide support to the Legal Claims Department; regarding the processing of High Risk claims. To quickly quickly resolve claims. Providing guidance to junior staff members where required. To work high risk/overdue between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary Admitted Attorney (Advantageous); and 2 years' experience in handling Legal Cost Insurance Claims Portfolio Ability to work in a pressurised environment. Personal Characteristics Self-assertive; Self-motivated;
members and delivering exceptional customer service assistance.
Key Performance Areas i
ntly assisting & resolving queries Experience and Competencies Required