Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails training on products Log all interactions on internal system Assist with merchant queries telephically Assist customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational
Mandarin are essential. Face to Face Visits: Develop a call cycle plan for visiting clients. Make travel arrangements Visit all assigned clients within the specified call cycle period. Build strong relationships with clients progress regarding their queries. Close queries in the system once they are resolved. Administration: Maintain and site visit information up to date on company systems daily. Submit a monthly report to the Regional changes as needed. Stay up to date on product, system, industry, and legislative changes. Educational
will result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist
will result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist
Management Must have knowledge of SOLAR energy systems, equipment Management of SOLAR PLANT: Inspections Management Must have knowledge of SOLAR energy systems, equipment Management of SOLAR PLANT: Inspections Management Must have knowledge of SOLAR energy systems, equipment Management of SOLAR PLANT: Inspections
supervision, must have worked on a Warehouse Management System.
Report writing and previous experience using an ERP system, Ability to read construction drawings
operations across three factories Enhancing operational systems and processes Managing inventory and efficiency and Excel Knowledge of organisational management systems, including policies and procedures across financial
achieve goals, deadlines, and sales targets Support system use and process optimization Drive profitability support staff, ensuring proper onboarding Develop a system to manage remote consultants Sales Cultivate excellent
experience