The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant change easily; Problem solving ability; Strong customer centric focus.
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant change easily; Problem solving ability; Strong customer centric focus.
they ares committed to delivering exceptional service and reliability to our clients. As we continue logistics processes and maintain high standards of service delivery. Duties include, but not limited to: Develop Negotiate bulk freight rates and contracts with services providers, generating innovative solutions to compliance with international shipping regulations and customs requirements. Collaborate with internal teams, preferably in an export-oriented business or shipping line. Proven history of successfully managing international
they ares committed to delivering exceptional service and reliability to our clients. As we continue logistics processes and maintain high standards of service delivery. Duties include, but not limited to: Develop Negotiate bulk freight rates and contracts with services providers, generating innovative solutions to compliance with international shipping regulations and customs requirements. Collaborate with internal teams, preferably in an export-oriented business or shipping line. Proven history of successfully managing international
operational, administrative, and reporting functions. Manage the daily Billing administration daily tasks; Processing files received from internal and external service providers; Updating internal systems with Billing organizational experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
operational, administrative, and reporting functions. Manage the daily Billing administration daily tasks; Processing files received from internal and external service providers; Updating internal systems with Billing organizational experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop (telephonic and online) to ensure loan targets and administrative/financial standards are met, rules and regulations conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop (telephonic and online) to ensure loan targets and administrative/financial standards are met, rules and regulations conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales and making appointments
Presenting our services and offerings
Reaching daily, weekly and targets
Basic sales related administration
Deliver superior member service
Member retention
greeting members and delivering exceptional customer service assistance.
Key Performance include: