Our award winning client travels to every continent in the World and provide our guests with an experience that is second to none. The Workforce team helps to maintain an excellent experience for our guests by engaging with team members to optimize the performance of the clients Contact Centers. •
duties, you will direct and oversee all hotel operations during the night shift to ensure guest satisfaction to them and coordinating Front Office and night Audit activities with the Night Team. You must actively ensure the accurate completion of the daily night audit and balance all the reconciliations, as well as strong Room Division & Food and Beverage operational background with experience in managing
reservations function, delivering through a team of specialists who book rooms and conferences for our client
and outstanding service experiences, achieving operational profitability by driving sales targets and managing and conduct to overseeing the daily restaurant operations, including bookings, stock ordering and control
adjusted accordingly). Co-ordinate all restaurant operations - in-depth knowledge and experience of Pilot
executive reporting • Build dashboards for daily operational usage • Analyze customer touchpoints with the