EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across across various touchpoints in client operations with a focus on enhancing client junctions, communication servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of functions within client operations functions. Gather and analyse customer experience data with the goal to
for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: Oversee service center's operations, including staffing, resource allocation, and workflow management. Develop and and implement operational policies, procedures, and performance standards to ensure high-quality service performance indicators (KPIs) and metrics to track operational efficiency and identify areas for improvement Collaborate with cross-functional teams to address operational challenges and drive process improvements. Maintain
Summary of Role The Core Operations Manager would manage the day-to-day operations of the companies in South with representatives and managing the performance of management companies. Managing and leveraging internal internal resources to ensure effective and efficient operations. Minimising risk and ensuring compliance with
Summary of Role The Core Operations Manager would manage the day-to-day operations of the companies in South with representatives and managing the performance of management companies. Managing and leveraging internal internal resources to ensure effective and efficient operations. Minimising risk and ensuring compliance with
Responsibilities:
experienced Jnr Ops manager in the staffing solutions or hospitality industry. Manage a client protfolio
We're seeking an Operations and Service Manager interested in joining an industry leading company in report into the COO. Experience in Service Management required. Lead and manager the Service function contractual service sites using a data driven approach. Manage and track all ad - hoc and routine service calls travel. Service management experience - solar industry highly beneficial. Good management skill; ability 000 - R840,000 CTC per annum very dependent on experience and qualifications.
experienced Jnr Ops manager in the staffing solutions or hospitality industry. Manage a client protfolio
and evaluate the client experience across various touchpoints in Client Operations with a focus on enhancing servicing and claim journeys. • Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. • Take ownership of Customer Experience monitoring and reporting reporting of all functions within Client Operations functions. • Your role may change over time, depending on report to: You'll be based within the Client Operations division at our Sandton, head office and you'll
of tour operating experience