Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators
environment 1 years' experience as an operations Manager in a call Centre environment 6-12 months' experience environment 1 years' experience as an operations Manager in a call Centre environment 6-12 months' experience
Reference: KZN000009-EA-1 The achievement of Sales and gross margin targets and manage expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity targets and ensuring adherence to operating procedures. Build strong C
set targets. • Operational planning & managing the daily running of the call centre operations. • set targets. • Operational planning & managing the daily running of the call centre operations. •
JOB REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport is essential Be fully Bilingual – English and Afrikaans JOB DUTIES: Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all client records on E
The achievement of Sales and gross margin targets and manage expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity targets and ensuring adherence to operating procedures. Build strong Customer relationships, cus
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
New Business Developer - Midrand Long term Insurance/Finance Wellness experience- minimum of 5 years Proven working experience as a business development manager, sales executive or relevant role Sound experience in Sales with a strong presence in the finance wellness sector Experience in sales (face