Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio
optimize cleaning processes? We are looking for a dedicated Senior Cleaning Manager to oversee oversee and manage all aspects of our cleaning operations.
and manage the operation of all aspects of the existing commissioned Corporate Building Cleaning Contracts and manage the operation of all aspects of further externally commissioned Facilities Management-related Management-related service contracts that may be required to become the responsibility of the incumbent in the future financial and resource management of the contracts allocated to you.
Customer support to SSA
o LSP Management
o Irregular Management - Register Irregular cases in Cello
Business Intelligence Report to SDS Leader
o GR Management – All inbound shipments must be processed within
Cello ? Parts Arrival Ratio management
o Return Delivery Order Management – Credit must be processed
KPI
o Failed Collection Management- escalate to LSP management
o Manage Export deliveries
o
/>o Inventory Management - Attending Monthly Counts and checking weekly reports
o Stock Transfer Order
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Day-to-Day Responsibilities:
Superior Manager on site. All of the above needs to be upheld whilst holding a junior management function objectives mission & vision of the Client and CSG Cleaning and the Client, such duties may alter from time Assisting with stock counts • Engaging with CSG Cleaning OPS and A/GM ü NQF Level 4 (Matric) ü Previous preferred but not required. ü Excellent customer service skills with a friendly and professional demeanor
collection performance and supervise daily call center operations, collaborating with various departments for optimal ensuring performance targets are met, and managing the daily operations efficiently. Foster a high-performance talent, delivering high-quality stakeholder service, managing risks, and identifying training needs for next level? Join our team as a Collections Operations Manager and make a significant impact Key Responsibilities: objectives. Measure and enhance the efficiency of operational processes. Create policies and procedures to
port and oversight of the Sales and Marketing Manager in developing marketing strategies.
Minimum of 5 years of experience in IT operations management