provide exceptional service to valued clients. KEY RESPONSIBILITIES: Respond to customer inquiries via phone sales leads and converting prospects into loyal customers. Collaborate with the sales team to develop strategies expansion and customer retention. Maintain accurate records of sales transactions and customer interactions achieving sales targets and delivering exceptional customer service. Ability to work effectively in a fast-paced
provide exceptional service to valued clients. KEY RESPONSIBILITIES: Respond to customer inquiries via phone sales leads and converting prospects into loyal customers. Collaborate with the sales team to develop strategies expansion and customer retention. Maintain accurate records of sales transactions and customer interactions achieving sales targets and delivering exceptional customer service. Ability to work effectively in a fast-paced
Heidelberg Responding to customer callouts and field dispatches. Meeting with the customer to determine the nature nature of the service or repair. Conducting routine equipment servicing out in the field. Repairing equipment
profitability with an emphasis on outstanding service and customer-centric experiences.
Experience required:
Must training, and upselling
Improve service/products through customer feedback communication
Assist through the customer journey and exceed sales targets
Investigate and understand customer and operators'
Demonstrate excellent communication skills and customer care
Provide input to the Management decision-making
selling our recruitment services to prospective clients and ensuring customer satisfaction throughout tailored recruitment solutions Pitch our recruitment services to prospective clients, highlighting the value close sales deals, ensuring profitability and customer satisfaction Collaborate with the recruitment team to ensure smooth and efficient delivery of services Stay updated with industry trends and competitors
relationships with existing clients to ensure customer satisfaction and loyalty Meet and exceed sales sales targets by effectively selling products or services to prospective clients Negotiate and close sales profitability for the company Provide excellent customer service and support to clients throughout the sales
Competencies required: Customer Orientation – Provides added value through service excellence to internal
Competencies required: Customer Orientation – Provides added value through service excellence to internal
marketing strategies to drive brand awareness, customer engagement, and ultimately, sales growth. This media, email, and online advertising, to drive customer acquisition and retention Monitor and analyze presence, creating engaging content and responding to customer inquiries in a timely manner Conduct market research research to identify trends, competitor activity, and customer preferences, using insights to inform marketing
trending of SHE performance, industry best practices, customer requirements and general improvements. Developing Department interface, Contractor meetings, and Customer meetings and with relevant authorities. Support