the Merchandiser in managing and coordinating all orders.
calls to the relevant parties.
and respond efficiently to customer orders and queries in order to maintain high levels of customer satisfaction Capture Customer orders and follow through from start to end to ensure that customers orders are met OTIF Rep Ensure that customers have forward planned orders with PW so that Raw Material can be secured. An assisting customers with queries on orders Processing of orders Stock reports Sending of dispatch notifications note processing Demand planning – chasing up for orders to go on plan Sales support for account managers
the Merchandiser in managing and coordinating all orders. The coordinator is a crucial link between the Chase buyers for PO's for all confirmed orders Check orders are raised correctly - delivery dates, prices Raise indents (orders) to suppliers. Send an on-order to the suppliers each week of orders raised to confirm maintained. Monitor leadtimes at all times to ensure orders run to schedule and are shipped on time. Copied shipments. Ensure timeous and accurate updating MST and orders on the system (Swift). Daily correspondences with
the Merchandiser in managing and coordinating all orders. The coordinator is a crucial link between the Chase buyers for PO's for all confirmed orders Check orders are raised correctly - delivery dates, prices Raise indents (orders) to suppliers. Send an on-order to the suppliers each week of orders raised to confirm maintained. Monitor leadtimes at all times to ensure orders run to schedule and are shipped on time. Copied shipments. Ensure timeous and accurate updating MST and orders on the system (Swift). Daily correspondences with
coordinate the supplier relationships and stock ordering and processing to support delivery on
projects deadlines Stock purchasing (Minor works and Sale Rep orders)
Works Project Managers on orders required (including stationery requirements)
confirm
the
processing purchase orders.
transferring calls to the relevant parties. To forward orders timeously to the internal sales administrators assist internal sales administrators, processing of orders will be required – this would need direct liaison to complete all internal and external customer orders timeously and accurately. Handling of customer retrieval of POD's and or trip sheets. Conversion of orders from picking slips to an invoice and to assist regular feedback to clients and sales force regarding order fulfilment status. Assure all complaints are recorded
transferring calls to the relevant parties. To forward orders timeously to the internal sales administrators assist internal sales administrators, processing of orders will be required – this would need direct liaison to complete all internal and external customer orders timeously and accurately. Handling of customer retrieval of POD's and or trip sheets. Conversion of orders from picking slips to an invoice and to assist regular feedback to clients and sales force regarding order fulfilment status. Assure all complaints are recorded
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