are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; by the supervisor to meet quality objectives; Requirements: Proficiency in MS Office applications (Excel Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and
REQUIREMENTS
aspects of EA and Office coordination are required. REQUIREMENTS Matric, bachelor's degree in business administration adaptability in a dynamic work environment. Unique Requirements High Availability: Must be available 16 hours to anticipate needs and act swiftly. This role requires a proactive mindset and the ability to react quickly including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments,
aspects of EA and Office coordination are required. REQUIREMENTS Matric, bachelor's degree in business administration adaptability in a dynamic work environment. Unique Requirements High Availability: Must be available 16 hours to anticipate needs and act swiftly. This role requires a proactive mindset and the ability to react quickly including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments,
excellent service in line with business needs and requirements To achieve objectives and targets set Transportation pickups Deliveries and collections as and when required Vehicle Maintenance Maintaining the vehicle - due, tyres and faults). Reporting maintenance requirements to admin / operations staff to attend to accordingly etiquette – may be required to assist with answering incoming calls as and when required Keep in contact be able to work after hours as and when required Be on call 24 hours a day and available on short notice