QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience using any of the following tools - eWFM (ASPECT), Genesys or any other WFM platform. QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1
R & R is looking for a Senior Project Planner/Scheduler to join our young, dynamic and diverse team
assigned sector
or cancelling orders.
files (MS Planner)
Update Platform:
deferring or cancelling orders. Work with planners to re-schedule as necessary Source Vendors and review
experience as a project planner in the mining/heavy industry
Collaborate with the Site Agent and Planner to formulate schedules. Ensure accurate communication of program
Collaborate with the Site Agent and Planner to formulate schedules. Ensure accurate communication of program
Maintenance Management Assist the planner with planned maintenance schedules and resource allocation. Monitor