The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
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Generative AI, Scripting in ServiceNow, Virtual Agent)
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
IT-security issues
- Software migration and agent distribution
- Attendance in rolling on-call
IT-security issues
- Software migration and agent distribution
- Attendance in rolling on-call
fixing IT-security issues - Software migration and agent distribution - Attendance in rolling on-call duty
Generative AI, Scripting in ServiceNow, Virtual Agent) - Alternatively, sound JavaScript development experience
Generative AI, Scripting in ServiceNow, Virtual Agent)
- Alternatively, sound JavaScript development