experienced CUSTOMER SUPPORT REPRESENTATIVE - based in Secunda. Site Surveys: Evaluate the customer's on-site Quotations: Formalising the sales offer by providing the customer with a documented quotation specifying pricing and resolved; Ensure customer's account is within payment terms; Engage with customer if account is overdue Ensure all Hire Agreements are signed and the office order is received Ensure that the money is banked travel and flexibility to work outside of standard office hours Standby on weekends Support other role functions
experienced CUSTOMER SUPPORT REPRESENTATIVE - based in Secunda. Site Surveys: Evaluate the customer's on-site Quotations: Formalising the sales offer by providing the customer with a documented quotation specifying pricing and resolved; Ensure customer's account is within payment terms; Engage with customer if account is overdue Ensure all Hire Agreements are signed and the office order is received Ensure that the money is banked travel and flexibility to work outside of standard office hours Standby on weekends Support other role functions
the delivery of a positive Customer Experience in the provisioning of services. Support Sales Representatives counterweights, outrigger pads, rigging gear, site offices etc. Ensure all applicable road permits are obtained job commences. Ensure good housekeeping in the office and yard areas. Conduct site visits and report files up to date. In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are good condition & running order. Approval of Service Providers as required. Manage timekeeping records
the delivery of a positive Customer Experience in the provisioning of services. Support Sales Representatives counterweights, outrigger pads, rigging gear, site offices etc. Ensure all applicable road permits are obtained job commences. Ensure good housekeeping in the office and yard areas. Conduct site visits and report files up to date. In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are good condition & running order. Approval of Service Providers as required. Manage timekeeping records
efficiency with focus on the execution of all customer requirements.
Res
the delivery of a positive Customer Experience in the provisioning of services
engage in HR and IR activities, and maintain strong customer relationships while controlling costs and driving degree in Civil/Structural Engineering or similar. Post-graduate qualification in Management preferred. Minimum 15 years in the industrial services industry Minimum 10 years Petrochemical experience (Oil
engage in HR and IR activities, and maintain strong customer relationships while controlling costs and driving degree in Civil/Structural Engineering or similar. Post-graduate qualification in Management preferred. Minimum 15 years in the industrial services industry Minimum 10 years Petrochemical experience (Oil
open communication lines between branches and Head Office. Responsible for recruitment, selection, induction a professional and friendly service to all internal and external customers at all times. Competencies: Certificate/Diploma in Micro Lending Frontline Service (NQF 4) (desirable) Experience: Micro finance industry
Our client has an opportunity available for a Customer Support Representative based in Secunda.
<Responsibilities:
Responsibilities include maintenance, safety enforcement, customer support, dosing assistance, problem-solving, relationship-building, procurement, service planning, and ensuring up-to-date SHE compliance. If you're Duties: Manage day to day interface with Sasol Customer representatives. Foster strong relationships with basis. Prepare monthly quotes for chemicals and services and secure purchase orders timeously. Forward on all proposals to ensure conversion to sales. Service water management clients dedicated to each Representative