As the Client Services Team Leader at Sopema Funerals, you will be responsible for overseeing the day-to-day operations of the client services team, ensuring the delivery of high-quality service and maintaining strong Leadership: Provide strong leadership to the client services team, offering guidance, support, and mentorship understanding their needs and ensuring exceptional service delivery. Act as the primary point of contact for escalated client issues and work to resolve complex service-related concerns effectively. Performance Management:
As the Client Services Team Leader at Sopema Funerals, you will be responsible for overseeing the day-to-day operations of the client services team, ensuring the delivery of high-quality service and maintaining strong Leadership: Provide strong leadership to the client services team, offering guidance, support, and mentorship understanding their needs and ensuring exceptional service delivery. Act as the primary point of contact for escalated client issues and work to resolve complex service-related concerns effectively. Performance Management:
ensure that customers are satisfied with products, services, and features offered to the for their deceased to Clients is kept as they offer them funeral services as according to their preferred Packages. The permits. Gather information in order to provide services to client Open and maintain customer accounts products or do upselling of services to our clients Resolve product or service problems by clarifying the wording, casket selection, or plans for services. Discuss service options or needs with clients. Plan, schedule
ensure that customers are satisfied with products, services, and features offered to the for their deceased to Clients is kept as they offer them funeral services as according to their preferred Packages. The permits. Gather information in order to provide services to client Open and maintain customer accounts products or do upselling of services to our clients Resolve product or service problems by clarifying the wording, casket selection, or plans for services. Discuss service options or needs with clients. Plan, schedule
Consultants are at the front line of our customer service journey and hold the responsibility of establishing business growth, market and sell our products and services, retain business and meet sales targets. They professional presentation of the company's products and services to prospective buyers. • Achieving monthly sales to clients to tell them about new product and services. • Attend to walk in clients. • Meet with clients The ability to recommend changes in products, service, and policy by evaluating results and competitive
Consultants are at the front line of our customer service journey and hold the responsibility of establishing business growth, market and sell our products and services, retain business and meet sales targets. They professional presentation of the company's products and services to prospective buyers. • Achieving monthly sales to clients to tell them about new product and services. • Attend to walk in clients. • Meet with clients The ability to recommend changes in products, service, and policy by evaluating results and competitive
the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through advise customers in selecting the best products and services that meet their needs. To drive and maximise sales consistently met. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To promote the Clicks clubcard and to enroll new clubcard stock management procedures Knowledge of customer service excellence Knowledge of beauty and skincare products
the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through advise customers in selecting the best products and services that meet their needs. To drive and maximise sales consistently met. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To promote the Clicks clubcard and to enroll new clubcard stock management procedures Knowledge of customer service excellence Knowledge of beauty and skincare products
establish an outstanding working relationship with service providers in designated sales field. Bargain or or support bargaining with key essential service so as to enhance the cost structure. Prepares annual departments to improve efficiency and overall service delivery. Give prompt reports on crucial issues other job duties needing attention to enhance service and improve customers' contentment to a reasonable Degree in Marketing, Sales, Retail and Customer Service specialization. Drivers License Experience An outstanding
establish an outstanding working relationship with service providers in designated sales field. Bargain or or support bargaining with key essential service so as to enhance the cost structure. Prepares annual departments to improve efficiency and overall service delivery. Give prompt reports on crucial issues other job duties needing attention to enhance service and improve customers' contentment to a reasonable Degree in Marketing, Sales, Retail and Customer Service specialization. Drivers License Experience An outstanding