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dispatches tickets, and monitors the progress of problem tickets until they are closed. B) Supervises personnel and close problem tickets in accordance with contract requirements. C) Escalates the problem and reports stakeholders according to the level and duration of the problem. D)Good Knowledge for Post processing tool, e.g faults, monitors fault handling, and escalates problems. J)Proficient in excel
dispatches tickets, and monitors the progress of problem tickets until they are closed.
B) Supervises
close problem tickets in accordance with contract requirements.
C) Escalates the problem and reports
stakeholders according to the level and duration of the problem.
D)Good Knowledge for Post processing tool
faults, monitors fault handling, and escalates problems.
J)Proficient in excel
and strong problem solving to enable problem analysis and resolution of software problems.
client relationships. Resolve clients and partner problems and queries in an effective and timely manner strategies Logging and keeping current all problems via a Problem Management System Communicating with clients regarding the progress of actions on assigned problems Qualifications National Diploma or Degree in Finance
client relationships. Resolving client and partner problems and queries in an effective and timely manner support desk. Logging and keeping current all problems via a Problem Management System Communicating with clients on assigned problems Ensure management are aware of potential areas for potential problems, product enhancements
maintenance and repairs.
motivated, strong communicator with a passion for problem solving. Freshly Graduate in BSc or BEng degree Applications. Solid experience in problem analysis and resolution of software problems. Proven ability to function environment where critical thinking and strong problem-solving skills are required for success. Innovative
and taking payments – Dealing with complaints or problems. MUST HAVE: – Excellent written and spoken communication pressure and look after several things at once – Good problem solving skills – The ability to use computerized
employers on site Administration Problem Solving People Management Problem Solving Requirements Must have