client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and monitoring data management systems Monitor customer queries/complaints and ensure timely closure Ensure adherence procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates within operating procedures Ensure all complaints and queries are resolved within SLA's e.g., logistics, pricing
recruiting for a Salaries Controller at its Distribution Centre, located in Nelspruit. To ensure timeous preparation agreements. Key Performance Areas: Salaries: processing salaries for the company for various staff categories: through ESS system: managing the entire leave process –processing, monitoring, and reporting. Loading of staff database: load new employees, update records, process terminations and transfers and any other changes distributing payslips and dealing with payroll queries. Processing yearly increases and bonuses. Submitting
provide administrative functions and to resolve queries and complaints on first contact within the Clients frames.
Respond to emails, web queries, posted queries/courier services, faxes within allocated within the office:
Respond to escalated queries within allocated time frame.
Interact with departments and members regarding outstanding queries.
Relationship management on any changes level 6) with 18 months proven experience in processing life insurance/employee benefits or client relationship
looking for a Bookkeeper to join our team Process Process/post invoices and credit notes Reconciliation Reconciliation of creditor's accounts and resolving queries Paying creditors on time (according to payment terms) verify invoices and all relevant documentation to process payments for creditors Follow up on all missing required financial procedures Perform the day-to-day processing of accounts payable transactions according to Prepare vendor reconciliation Resolve all vendor queries Prepare the paperwork/backup documents for the
bending, rolling, and fabrication processes Experience in steel service centres, suppliers, subcontracting
allocated correctly to GL accounts & cost centres. Ensure all invoices with VAT are VAT compliant GRV's, saved electronically. Addressing adhoc queries accurately & timeously. Professional telephone