To ensure all incoming incidents are responded to promptly, maintaining a confident and professional approach to all communications To accurately assess the nature of incident, following specific procedures based upon that assessment. To accurately identify the severity of the incident and appropria
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests. The team provides support to our global customer base covering multiple time zones. INVOLVES SO
DATA ANALYST
The HC Group Data Analyst is responsible for collecting, analysing inform strategic decision-making. The HC Group Data Analyst plays a vital role in leveraging data to support
role as a Junior Test Analyst at adumo located in Bryanston. As a Junior Test Analyst you will be guided review. Update the Master Product Test Packs after any new product or production highlight new test scenarios and is of high quality (no bugs encountered in production). Manual front end functional testing of applications agile environment. Product risk mitigation thereby limiting defects in production. Sign-off on new releases first line support and root cause analysis of production issues. Test issues logged by TechOps and Onboarding
DATA ANALYST:
The HC Group Data Analyst is responsible for collecting, analysing inform strategic decision-making. The HC Group Data Analyst plays a vital role in leveraging data to support
As a Risk and Compliance Analyst, you will be required to implement, maintain, and manage the regulatory professional development, class of business training and product specific training. Conducting of audits, which
As a Risk and Compliance Analyst, you will be required to implement, maintain, and manage the regulatory professional development, class of business training and product specific training. Conducting of audits, which
maximised through efficient and effective debt collection. ● Monthly billing of assigned clients within required ● Perform effective debt collection by following the debt collection processes as relevant to the debtors are upheld ● Trace and contact debtors to collect outstanding/overdue and unpaid amounts ● Trace
efforts to provide affordable, quality car insurance products delivered with a level of personalized attention segmentation and allocation of resources Sales: Productivity analysis Resource utilisation and optimisation optimisation Data base segmentation and evaluation Collections & Retentions: Evaluation of lost clients Review
Manage timely data collection and update operations metrics to achieve productivity targets, reduce costs and that staff are accommodated in a safe and productive environment. Forensic Management: Ensure regular