lcome guests upon arrival with warmth and professionalism.
Welcome guests upon arrival with warmth and professionalism. Provide personalized assistance and respond estate. Work closely with event organizers to ensure all details are executed flawlessly. Ensure event spaces Excellence: Maintain a polished and professional appearance at all times. Uphold the wine estate's standards additional education in hospitality or related fields is a plus. Certification in hospitality management
Welcome guests upon arrival with warmth and professionalism. Provide personalized assistance and respond estate. Work closely with event organizers to ensure all details are executed flawlessly. Ensure event spaces Excellence: Maintain a polished and professional appearance at all times. Uphold the wine estate's standards additional education in hospitality or related fields is a plus. Certification in hospitality management
years of experience in similar environment Answer all incoming calls promptly, in an attentive, courteous average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations Maintain availability calendar and communicate all relevant information to the operations staff. Maintain Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages checks, if required at property. Be able to perform all duties of Guest Services Agent and assist at front
years of experience in similar environment Answer all incoming calls promptly, in an attentive, courteous average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations Maintain availability calendar and communicate all relevant information to the operations staff. Maintain Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages checks, if required at property. Be able to perform all duties of Guest Services Agent and assist at front
Housekeeping Manager at La Residence is responsible for all housekeeping related operations and will be required By ensuring that bedrooms, public spaces and all amenities reflect the highest possible standards Ensure all public areas and accommodation is extremely clean at all times,
our estate. This role requires a courteous and professional individual who values punctuality and has a setting up equipment for events.
delivered to the guests, in all locations, by effectively directing the Hotel Teams on all matters impacting the reflect a high degree of service orientation, professional charm and who can uphold the company values minimising waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge budgets, P&L and forecasting. Personal and professional integrity of the highest standard The post 5
feedback and resolve any issues promptly and professionally. Anticipate guest needs and maintain a proactive hotel operations to ensure smooth functioning of all departments. Coordinate with housekeeping, front Ensure all staff adhere to company policies and procedures, maintaining professionalism at all times. hotel. Coordinate with event organizers, ensuring all arrangements meet guest expectations and specifications
feedback and resolve any issues promptly and professionally.