regulations.Quality Assurance Duties
looking for a Quality Systems Specialist to be based full time at our offices. The Quality Systems Specialist will be required to do the administration of the Quality management system ensuring compliance to ISO9001 SharePoint administration Exposure to management of Quality Management Systems Training and presentation to environment Key Performance Areas: Administration of all Quality Documents Drafting, checking, and collating of business practice of Control of Documents and Records Quality Monitoring and control management Engaging with
degree in Quality Management or a related qualification at an NQF 6/7 level.
* 2 Years quality management
management or Quality Assurance and /or Business Process Redesign
* 1 Year Risk Management (advantageous)
Primary Responsibilities:
Maintain the Quality management System (QMS)
* Develop and maintain
documents
* Develop, implement and validate quality standards, processes and procedures withing the
audit information
Monitor Compliance with Quality Standards:
* To audit business units'
Responsibilities
Maintain The Quality Management System (QMS)
administration
imum 3 years experience in administration and customer service
Minimum 3 years' experience in administration and customer service Computer literate – Word and Excel Excellent ensuring the booking details are correct and no customer accounts are blocked on the system Load booking
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for Responsibilities Build the bond between our brand and our customer, by answering queries, providing exemplary service
savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible implementing strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external