and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
KPA1: Healthcare & Nursing duties: Day-to-day on the job training of Enrolled Nurse Auxiliaries and Care Providers during your shift to ensure the best nursing practice Ensuring carer allocations are in line allocation resident-carer ratio, and that care given by nursing team is of high standard Attending to wound & Hand-over on completion of shift and ensure files in nursing station are up to date WCA Weekly reports (Daily in the medicine file, as signed off by the Registered Nurse Implementing and adhering to infection control
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
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ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
devices per month in sales Excellent ability to cold call HUNTER role Ability to up sell in to an existing 3 years external Sales experience 3 years Cold Calling experience Good communication skills Good closing