Service delivery; Maintain customer information on Remedy database; Give feedback to the other relevant teams Procurement Integration; PC skills (MS Office Suite, Remedy, Apropos, Computer Telephony Access, NetMeeting
automation in this space ● Monitor key KPIs and take remedial action were required ● Drive JIra adoption, reporting
automation in this space Monitor key KPIs and take remedial action were required Drive JIRA adoption, reporting
Microsoft O365 Platform Microsoft Power BI Helix Remedy System Market related
requirements and best practices, mean time to remediate vulnerabilities, number of exceptions, average
requirements and best practices. Mean time to remediate vulnerabilities. Number of exceptions. Average
requirements and best practices, mean time to remediate vulnerabilities, number of exceptions, average
requirements and best practices.