IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Helpdesk Support Providing remote support to all Absa users utilising the given remote tools, by resolving all all incidents logged in Service Now are resolved remotely within the back-office's service level agreement logged in Service Now that cannot be resolved remotely, are re-assigned to the relevant parties timeously cause of an incident. Restore/resolve the incident remotely or re-assign it to the applicable area for further
and configure various network devices (drives, Remote I/), Sensors).
and configure various network devices (drives, Remote I/), Sensors). Project Planning, installation and
which is a permanent position based in Midrand–Semi Remote offering a long term contract rate of R600 PH negotiable
Proficiency in Microsoft Operating Systems local and remote administration and Microsoft Office applications
working hours in a 12-month period.
technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and
external support Troubleshooting deployments Debugging remote services Ability to read, interpret and follow
which is a long-term contract position working remotely offering a contract rate of R620 up to R740 per
Midrand, Johannesburg, South Africa. Option to work remotely 1 day per week. Job Title : Administrative, Operational