Reconcile accounts and follow up on short banking Resolve claims, POD's and queries. Prepare payments for GRV's Reconcile trade creditors to age-analysis. Resolve debit balances and variances on age-analysis. Ensure
procedures Ensure all complaints and queries are resolved within SLA's e.g., logistics, pricing, returns relationships and take personal ownership of resolving complaints Drive usage of digital platform by
is fully operational and efficient •Handle and resolve Staff and Client Complaints •Carry out duties and
is fully operational and efficient •Handle and resolve Staff and Client Complaints •Carry out duties and
documents prior vessel ETB
take on calls logged by clients, troubleshoot/resolve issues quickly and effectively, while constantly
ensure timely invoice disbursements for cash flow. Resolve queries persistently and complete tasks with minimal
ensure timely invoice disbursements for cash flow. Resolve queries persistently and complete tasks with minimal
status reports, and risk assessments. Identify and resolve project issues and risks in a proactive manner
risks, materials and costs. Provide advice and resolve creatively any emerging problems/deficiencies.