SAP Basis Ability to coordinate with vendors in resolving cross-functional issues, Ability to identify and SAP Basis Ability to coordinate with vendors in resolving cross-functional issues, Ability to identify and
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • Answering the telephone within 2 rings and resolving the client/broker query/request in a professional Good time management • Proactive and creative in resolving queries • Good use of initiative • Ability to
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • Answering the telephone within 2 rings and resolving the client/broker query/request in a professional Good time management • Proactive and creative in resolving queries • Good use of initiative • Ability to
payment batches Reconcile vendor statements and resolve discrepancies Maintain vendor files and records notices to customers Reconcile customer accounts and resolve billing discrepancies Process credit memos and analysis Collaborate with other departments to resolve account issues Contribute to process improvements
member to ensure it gets resolved and to eliminate ongoing impact • Resolve escalated complaints, issues with key stakeholders in order to effectively resolve cross functional issues, share best practice and
Attend scheduled training sessions Investigate, resolve, and take full responsibility for errors made Adjusting goals of the team Attend regular team meetings Resolving queries in a timeous manner Liaise with client client service and broker consultants to resolve all instructions if and when required Ensuring forms are
Attend scheduled training sessions Investigate, resolve, and take full responsibility for errors made Adjusting goals of the team Attend regular team meetings Resolving queries in a timeous manner Liaise with client client service and broker consultants to resolve all instructions if and when required Ensuring forms are
responsible for reconciling bank accounts and resolving queries and communicating with stores and the translation and conversion, bank card queries, resolving bank discrepancies etc. Experience within a team
performance and detect any issues. Diagnose and resolve technical problems related to alarm & CCTV problem-solving skills to quickly identify and resolve technical issues. Ability to work independently
Deliver services and support to existing client base Resolve end-user related Incidents and keep accurate records Ensure Service Delivery within SLA criteria, to resolve and escalate where required Document technical