verbal and written, will maintain master and retention library and manage incoming raw material and final Specification Maintain master sample library Maintain retention sample library Capturing of QC results on internal sample Maintain master sample library Archive retention samples Continuous updating of raw materials information
Kassel the Conformity of Group Quality Standards, inbound and outbound quality audits, supplier process and defined criteria from Kassel K-VO-Q. Implement inbound and outbound product audits at the Cape Town &
Kassel the Conformity of Group Quality Standards, inbound and outbound quality audits, supplier process and criteria from Kassel K-VO-Q.
outbound call volumes and be available to receive inbound calls. Call Quality Maintain a high level of professionalism
outbound call volumes and be available to receive inbound calls. Call Quality Maintain a high level of professionalism
CRM strategies to boost customer acquisition, retention, and satisfaction.
- Lead the implementation
status of requests and ad-hoc requests; Facilitate inbound communication via the Call Centre during peak hours;
explore/introduce counter measures to ensure client retention and advise Senior management of potential issues
explore/introduce counter measures to ensure client retention and advise Senior management of potential issues
strategy and policy.