different retention tools to keep our customers on board. Tracker requires the services of Retention consultant consultant in the Retention department based at Tracker Head Office in Johannesburg. These are permanent outstanding queries only applicable during a retention request. Effective utilization of the Call rating offerings, system knowledge, customer history, retention criteria and loss ratios in order to provide an adjustments in line with product pricing and Trackers retention strategy. Manage time and workloads to ensure
different retention tools to keep our customers on board. Tracker requires the services of Retention consultant consultant in the Retention department based at Tracker Head Office in Johannesburg. These are permanent outstanding queries only applicable during a retention request. Effective utilization of the Call rating offerings, system knowledge, customer history, retention criteria and loss ratios in order to provide an adjustments in line with product pricing and Trackers retention strategy. Manage time and workloads to ensure
meeting and exceeding monthly sales targets through inbound and outbound telephonic selling.
You will
Responsibilities:
not limited to):
Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly
service and technical service enquiries through inbound calls and provide end-to-end service.
Main
content Manages all content creation, revision, and retention across multiple platforms. Spearheads tasks regarding
content Manages all content creation, revision, and retention across multiple platforms. Spearheads tasks regarding
revenue targets. Grow revenue from established retention clients through upselling upgrades or opportunities