Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA scorecards Provide campaign management with reporting/analysis, training and ad-hoc coaching. Matric (National Senior Certificate years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause
employees (Team Leaders) and ensure appropriate training of new employees Liaise with the client on campaign workforce issues Work with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject workforce issues Work with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject improvements. Ensure employees have access to appropriate training and other resources to perform their jobs. Provide in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment
On-site Dis-Chem Pharmacy and Wellness Centre with in-house Nurse
Performance incentives
Discounted
department Develops and recommends appropriate training to meet guest and internal needs EMPLOYEE RELATIONS: to motivate and challenge employees HEALTH AND SAFETY: Ensures that all potential and real hazards are practised and enforced to provide for the security and safety of guests and employees Ensures that own staff or others MISCELLANEOUS: Attends meetings and training required by the General Manager Assists colleagues
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards script readings, tailored to each campaign's needs. Train recruitment staff on the use of these guides to recommendations for improving recruitment and training processes based on data analysis. Non – Negotiable:
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards script readings, tailored to each campaign's needs. Train recruitment staff on the use of these guides to recommendations for improving recruitment and training processes based on data analysis. Non – Negotiable:
clearly marked Assist with back shopping Assist in training of new staff Provide friendly, helpful and courteous companies policies and procedures, SOPs and health and safety rules and regulations The post Merchandiser appeared
technology recruiting, specifically in IT, Data Centre, Fintech, and telecoms or tech-enabled solutions
technology recruiting, specifically in IT, Data Centre, Fintech, and telecoms or tech-enabled solutions