We are looking for a First Line Support Technician to join our team. The suitable candidate to fill this this role will be required to provide technical support services to customer on any of our solutions (VSAT (VSAT, FTTB, Wireless, SD WAN, LTE, etc). Logging Support Calls on Manage Engine Service Desk (our ticketing ticketing system). Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. Assisting Installations (Remote Support) if needed. Escalating Calls to Second Line Support or Vendor. Data Usage
requirements:
The IT Support Engineer is needed to assist with but not limited
/>Qualification:
The IT Support Engineer:
N6 / National Diploma Mechanical / Electrical related formal qualification
Valid SA Driver's license
3 years relevant engineering experience in facilities maintenance
5 years relevant engineering experience
Engineering maintenance, CRM and Property Management
SA
Solutions; is seeking to appoint a In- and Outbound Technician, with strong understanding of SIP protocol, IP
appropriate level of security. Provide remote access support by taking of the user's computer remotely or by
Centurion requires the above to provides technical support to clients, ensuring efficient handling of job and continuous learning to provide exemplary support. Minimum requirements for the role: A minimum Grade candidate will be responsible for: Providing technical support to clients, ensuring efficient handling of job and continuous learning to provide exemplary support. Ensuring daily tasks is actioned, ensuring that equipment is processed efficiently. Ensuring that all support given to clients especially after hours is of a
Siliconworx are looking to fill a position as Senior IT support engineer. Your CV must include contactable references considered. Email CV to: CVsiliconworx.co.za The Support Engineer's activities will include the following: cabling, labelling, standards • providing technical support to a wide range of users – internal and external and alerts • managing network IP addresses • supporting desktop applications • developing documentation reports • undertaking project work when required The Support Engineer is required to have excellent working
and negotiate with suppliers
Technologies Required:
Experience in ERP modules with proficiency in: