First Line Support Engineer (Azure) Please note: This position is an in the office position and candidates dynamic and technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team Cape. The role involves providing first-line technical support to end-users through various channels such maintain technical support documentation. - Collaborate with second and third-line support teams for complex protocols and SLA guidelines. - Provide quality remote support to clients and engage in post-resolution follow-ups
Minimum requirements:
the ticket until resolution as the next 1 st Line Support Engineer sought by a dynamic Internet Service single point of contact for customers to obtain support, be this via a customer dedicated Service Desk First-Line Support environment with the proven technical ability to perform First-Line Support to end requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful, honest and and intervene directly or by escalation. Process support- or information-requests from various sources (phone
will be the support for users globally. An opportunity to grow your 1st and 2nd line support skills Apply now 1ST / 2ND Line Support Engineer : Onsite role Experience Required: Desktop support experience. Knowledge challenges is preferred. 3 Years Experience in an IT Support Role. Self-motivated with the ability to work with (Ethernet). Install, setup and provide administrative support on All MS Windows platforms. Roll out Hardware various accounts. General Desktop Support and Back-Office System Support Please send your updated cv and
technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls Install and configure systems and applications in support of daily operations. REQUIREMENTS: Qualifications (CCNA / CCNP). Experience/Skills - 12 Year's SME Support experience. Thorough understanding and appreciation
The company values its employees and offers a supportive and collaborative atmosphere where teamwork and ad-hoc and out-of-hours support as needed. About the Role: As an IT Support Technician, you will play a critical & Responsibilities: Provide general desktop support; Fast and effective problem resolution; Monitor (Veeam); Maintain Exchange server mailboxes; Monitor support queue for end-user fault calls; Document and map Requirements: Minimum of 12 years' technical support experience; Bachelor's Degree in Engineering, Computer
About the job The Technical Support Agent will be responsible for delivering exceptional client service complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries customer services capacity, preferably on a technical support helpdesk. • A strong technical background relating customer service Salary: On request The post Support Technician Level 1 appeared first on freerecruit.co
Manufacturing Industry, seeks to employ a Production Line Supervisor to join their dynamic team. Applicants versee the efficient operation of the production line, ensuring quality standards are met, productivity manage and lead production line staff, providing guidance, coaching ,and support to ensure optimal performance Foster open communication channels between production line staff and other departments to facilitate coordination
and clients effectively. Management of the IT Technicians on sites and to ensure that targets are reached regulatory compliance Assist with install, upgrade, support and troubleshoot for printers, wireless networks install, upgrade, support and troubleshoot Enterprise Applications Work with vendor support contacts to resolve reports of Wifi Links across all sites Remote support IT Technicians on network outages on all sites Cyberoam (advantageous) 7 to 10 years of experience in IT support or a related field Experience with networking,
Description Our client is searching for a First Line Incident Analyst to join their team. Contract: Permanent these incidents and deliver superior services in line with Service Level Agreements. Duties and Responsibilities: first-line operational support to acknowledge/reject incidents. Attempt to provide first-line resolution promptly allocating unresolved incidents to 2nd line support. Monitor group mailboxes, ensuring all inbound