Second Line Support Technician Jobs in Cape Town Region
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Second Line Support Engineer Cape Town
Jsm Business Services And Recruitment
Cape Town Region
18 000 - 20 000 First Line Support Engineer (Azure) Please note: This position is an in the office position and candidates dynamic and technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team Cape. The role involves providing first-line technical support to end-users through various channels such maintain technical support documentation. - Collaborate with second and third-line support teams for complex protocols and SLA guidelines. - Provide quality remote support to clients and engage in post-resolution follow-ups
share this job on whatsapp3rd Line It Support Engineer
Cape Town City Centre
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. limited to:
- Providing remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers
- Taking ownership of complex issues issues to resolution providing technical support via telephone, email, and remote access.
- Overseeing commit the time required to get the job done in line with business needs
- Highly organised with
3rd Line Technical Support Engineer
Cape Town City Centre
1000 Annually />
- Provide 1st to 3rd line support via email, phone, and remote support to the company clients based
according to UK and SA office hours to provide support for clients in the UK, SA Europe, US, and Asia
Support Technician
Cape Town City Centre
Negotiable are looking to hire an Onsite Support Technician who will play a crucial role in ensuring smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency i>Desktop Support (Minimum 1 year+ experience)
It Support Technician
Cape Town Region
R18 000 ctc per month Monthly
Minimum requirements:
- A minimum of three years of experience in computer troubleshooting or a similar technical field
- Proficient in Microsoft technologies
- Familiarity with cloud services, particularly: MS Office 365 - SharePoint
-
1st Line Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
the ticket until resolution as the next 1 st Line Support Engineer sought by a dynamic Internet Service single point of contact for customers to obtain support, be this via a customer dedicated Service Desk First-Line Support environment with the proven technical ability to perform First-Line Support to end requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful, honest and and intervene directly or by escalation. Process support- or information-requests from various sources (phone
2nd Line Support Engineer Cape Town
Ilaunch LtdCape Town City Centre
Technology Industry requires a Support Engineer to provide 2nd line support within the server management layer and support layer. Assist with escalations from 1st line support engineers Provide 2nd line data centre centre support at the server infrastructure level Escalate to 3rd line timeously to maintain SLA commitments Certification essential Min 5 years' experience supporting data centre software and must have good understanding
It Support Technician Cape Town
Believe Resourcing Pty LtdCape Town Region
Salary: R600 000 Per Annum The company values its employees and offers a supportive and collaborative atmosphere where teamwork and ad-hoc and out-of-hours support as needed. About the Role: As an IT Support Technician, you will play a critical & Responsibilities: Provide general desktop support; Fast and effective problem resolution; Monitor (Veeam); Maintain Exchange server mailboxes; Monitor support queue for end-user fault calls; Document and map Requirements: Minimum of 12 years' technical support experience; Bachelor's Degree in Engineering, Computer
Desktop Support Technician
Cape Town City Centre
15 000 Monthly />
- Direct assistance: Provide first-line support to the company group employees and affiliated guidance: Anticipate issues and offer support to ensure employees follow best practices and maximize environment
- Application Software Support: Provide assistance with a wide range of application
k and Telecommunications Support: Offer basic to advanced support for network issues, including
Desktop Support Technician
Cape Town City Centre
telephonic support for respective applications and infrastructure.
Arrange desk side support where applicable
with clients as required.
Operational Support
Ensure daily operational activities and maintenance
log monitoring.
Client visits desk side support when required.
Engagement with local vendors
/>Technical support of desktops, servers, printers, network and other IT infrastructure.
Support or CCTV
with a passion for providing excellent technical support, we invite you to apply.
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