PHYSICAL ABILITIES REQUIREMENTS
passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to and acting as the main point of contact for all service-related inquiries and issues. The Account Manager closely with internal teams to deliver exceptional service, drive technology adoption, and proactively address relationships with clients, acting as their trusted advisor for all technology-related matters. Understand a timely and efficient manner. Conduct regular service reviews with clients to assess their satisfaction
delivery and exceptional service to clients. This role involves coordination with account managers, production material requirements, and manage subcontracted services. Negotiate pricing with external suppliers when to deliver superior client service and on-time project deliveries. Coordinate site checks, surveys, design
operation and servicing equipment and facilities. General management and coordination of bulk sample sample storage areas and coordinating bulk deliveries, dispatch, and storage of bulk materials. This includes blending, mixing, and drying as well as re-bagging. Coordinating housekeeping and maintaining bulk storage areas
operation and servicing equipment and facilities. General management and coordination of bulk sample sample storage areas and coordinating bulk deliveries, dispatch, and storage of bulk materials. This includes blending, mixing, and drying as well as re-bagging. Coordinating housekeeping and maintaining bulk storage areas
personnel to solve complex problems.
schedules to meet budget and deadlines.
store with all security procedures required. Coordinate deliveries and collections for customers. Ensure follow-up on customer satisfaction with machinery. Coordinate breakdowns and replacements, personally carry Excellent numerical competence Excellent Customer Service skills Ability to work Independently and in a Team