looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Delivery: Ensure that services are delivered to clients according to agreed-upon standards, timelines, and and quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address address any issues promptly. 2. Client Relationship Management - Client Communication: Serve as the primary
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach installation up to performance validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer at key customers under service agreements, contributing to the overall services results and customer experience
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach installation up to performance validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer at key customers under service agreements, contributing to the overall services results and customer experience
Change Control and Dynamics365 Analyst The main purpose of the role is to work with Team Leaders and and Managers across the company to ensure that Change Control and Releases are delivered following release team with the heat system management and Dynamics365 tools. Change Control • Grade 12 or equivalent •
IT and Systems Project/Service Delivery Manager Hybrid JHB
Location: Johannesburg - Hybrid
Manager who will ensure existing IT Projects related to
and within their specified budgets. The Project Manager will work closely with the resident business analyst
Firstly, the candidate will be responsible for managing projects/assignments that arise in the ordinary
to be done). The second part of the role is to manage new projects related to the future IT Landscape
looking for an experienced and detail-oriented delivery manager to join our dynamic Group Technology team crucial role in planning, coordinating and managing the delivery and releases of our software solutions. and valuable technology improvements and the delivery manager forms a pivotal part in achieving this objective deficiencies are identified. • Coordinating and managing release activities, blockers and mile stones between Identify the risks that can delay releases and manage them: ensuring that the scheduled objectives are
looking for an experienced and detail-oriented delivery manager to join our dynamic Group Technology team crucial role in planning, coordinating and managing the delivery and releases of our software solutions. and valuable technology improvements and the delivery manager forms a pivotal part in achieving this objective coordinating cross-functionally: Coordinating & managing release activities, blockers and milestones between Identify the risks that can delay releases and manage them: Ensuring that the scheduled objectives are
Provide consultative Security Services to help clients protect their information, critical infrastructures Understand and translate customer security and risk management needs into business solutions to enable compliance Support new business initiatives and innovation by managing risks. Achieve compliance targets and increase development and implementation of a continuity management plans. Identifies information and communication that support the critical business processes and manages the relationship with specialists with authority
a Senior Delivery Manager/Lead. This is a contract role for 6 months. Senior Delivery Manager Senior delivery delivery managers, also known as lead or principal delivery managers, have significant experience in in delivery management. They lead complicated and high-risk projects, drawing from their vast experience outcomes. Their role spans strategy, expectation management and team development. Here's more information complex project delivery: They manage the delivery of high-risk products and services, ensuring successful
Customer support to SSA
o LSP Management
o Irregular Management - Register Irregular cases in Cello
Business Intelligence Report to SDS Leader
o GR Management – All inbound shipments must be processed within
Cello ? Parts Arrival Ratio management
o Return Delivery Order Management – Credit must be processed
Failed Collection Management- escalate to LSP management
o Manage Export deliveries
o Inventory
Inventory Management - Attending Monthly Counts and checking weekly reports
o Stock Transfer Order creation