Schedule field service staff for breakdowns and repairs. Quoting, orders and invoices for customers Ensure paperwork is submitted by the technicians. Maximise service satisfaction and obtain new sales. Advanced understanding
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
management services to clients, working closely with product competency centres and field service team, handle product competency centre Confirm purchase order delivery date based on (materials, suppliers, PCC's, internal include confirmed delivery date Email purchase order confirmation with confirmed delivery date to customer confirmation) Update confirmed purchase order delivery date in SAP field. Ensures timely release of orders
management Manage sourcing of engineering products and services Review requisitions (accuracy, correct parts, subsequent delivery Create initiatives aimed at reducing total cost of ownership of products and services Manage alternative products, services and suppliers Ensure continuous supply of Products and services with the right stock Purchasing of company vehicles Managing the service and repairs of company vehicles Reporting on jobs capability, improvements, responsiveness, accurate delivery and best overall value Applying best practices
forecasting & budgeting, tender management, delivery of equipment, resulting in customer satisfaction feedback to internal stakeholders to improve service delivery Drafts full scope reporting on customers, & exchange rates Managed & coordinates the delivery of units upon being awarded the tender Participates for modifications Manages & coordinates the delivery of the tender according to the terms Participates leads & monthly invoicing Provides feedback on delivery of equipment according to Tender Reports on outstanding
forecasting & budgeting, tender management, delivery of equipment, resulting in customer satisfaction feedback to internal stakeholders to improve service delivery Drafts full scope reporting on customers, & exchange rates Managed & coordinates the delivery of units upon being awarded the tender Participates for modifications Manages & coordinates the delivery of the tender according to the terms Participates leads & monthly invoicing Provides feedback on delivery of equipment according to Tender Reports on outstanding
ISO 9001 administrator Scheduling of all local deliveries Schedule all import containers for offloading formula sheets Do daily delivery notes for all deliveries Check incoming deliveries to processed orders on time delivery Ensure all import deliveries are executed as requested , direct deliveries. Make sure
ISO 9001 administrator Scheduling of all local deliveries Schedule all import containers for offloading formula sheets Do daily delivery notes for all deliveries Check incoming deliveries to processed orders on time delivery Ensure all import deliveries are executed as requested , direct deliveries. Make sure
product competency centre •Confirm purchase order delivery date based on (materials, suppliers, PCC's, internal include confirmed delivery date •Email purchase order confirmation with confirmed delivery date to customer confirmation) •Update confirmed purchase order delivery date in SAP field. •Ensures timely release of product competency centre •Confirm purchase order delivery date based on (materials, suppliers, PCC's, internal include confirmed delivery date •Email purchase order confirmation with confirmed delivery date to customer
product competency centre •Confirm purchase order delivery date based on (materials, suppliers, PCC's, internal include confirmed delivery date •Email purchase order confirmation with confirmed delivery date to customer confirmation) •Update confirmed purchase order delivery date in SAP field. •Ensures timely release of product competency centre •Confirm purchase order delivery date based on (materials, suppliers, PCC's, internal include confirmed delivery date •Email purchase order confirmation with confirmed delivery date to customer