to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
with client representatives, service providers and other areas within Service Management
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Management of Hardware Service Products and Solutions. Management of hardware service portfolio. Customer
Daily Queries - Attending to Daily Queries and Ensuring Feedback provided timeously
o Customer support to SSA
o LSP Management
o Irregular Management - Register Irregular cases in Cello within 24 hours
o Ensuring daily reports are received in time from LSP’s
o Analyze d
The Cash Desk Clerk is responsible for handling transactions at the cash desk, providing excellent customer customer service, and ensuring accurate cash handling. This role involves managing cash, processing payments currency transactions and conversions. Customer Service: Greet customers warmly and provide assistance regarding transactions, accounts, and other related services. Resolve customer complaints and issues in a professional security of cash and other valuables at the cash desk. Administrative Tasks: Prepare and submit daily
via the telephone. Responsibilities: Technician Service Accurately allocate on site tickets to the relevant Provide accurate information on IT products or services. Record events and problems and their resolution customer support, either telephonic or at the front desk. Always comply with PPE policy. Keep work areas software and hardware technical knowledge Customer Service Basic computer literacy especially in Microsoft
provides innovative logistics services across South Africa. They offer a diverse
Job Summary:The Service Manager is responsible for overseeing and managing the service department within
ensuring high levels of customer satisfaction, operational efficiency, and adherence to OEM standards. The
exceptional service experiences.
Key Responsibilities:
1 day per week. Job Title : Administrative, Operational and Office Assistant Industry : Biotechnology motivated, reliable and tech-savvy Administrative, Operational, and Office Assistant to join our team on-site the smooth operation of our office and supporting our business’s administrative and operational functions and checking deliveries. – Support various operational tasks, including procurement, stock management supportive and dynamic environment. The post Admin and Operations Asisstant appeared first on freerecruit.co.za
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office of license services incl. all server and triades, both Linux and Windows License service upgrades Client act toolchain, CMDB, ResolveIT, SAM) Lead of operation meetings Coordinate external contractors Support fixing it-security issues Software migration and agent distribution Attendance in rolling on-call duty in an operations environment ESSENTIAL SKILLS Deep ITSM knowledge Experience in IT-Operations Understanding