Delivery
Problem, Service request management, Service level management, and Knowledge management. - Ability to
Problem, Service request management, Service level management and Knowledge management. Ability to conceptualise
statistics to determine customer service levels Use quality monitoring data management systems Monitor customer Analyze customer service levels Take corrective action to rectify deficiencies People Management: Manage and
Ensure adherence in line with agreed Service Level management with the various support stakeholders
Job Summary:The Service Manager is responsible for overseeing and managing the service department within an automotive dealership, ensuring high levels of customer satisfaction, operational efficiency, and adherence to OEM standards. The role includes managing warranty, parts, aftersales, and techni
Minimum requirements:
Reference: PTA000264-CDW-1 New Automotive OEM has hit the SA Market and looking for an experienced Service Manager to join their Automotive Brand in Midrand Job Summary: The Service Manager is responsible for overseeing and managing the service department within an automotive dealership, ensuring hi