Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like ServiceNow maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
qualification
advantageous 8 years working experience in IT Service Management Over 5 years working ServiceNow development
advantageous
Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting
(PM)
to improve services throughout the entire Software Development Life Cycle
environment to improve services throughout the entire Software Development Life Cycle Managing projects / processes