Management of hardware service portfolio. Customer SLA management. Day-to-day management of all service assets
Claim management and reporting thereof Claim SLA management Month end process Processing and checking of and validation of investment trades Monthly SLA management and reporting Finance and Audits Audit working
Claim management and reporting thereof Claim SLA management Month end process Processing and checking of and validation of investment trades Monthly SLA management and reporting Finance and Audits Audit working
Actively manage SLA's and KPI's and service deliveries for any activities linked to generators. Ensure generators are re-fuelled, services, maintained and scheduled according to agreements. Gauteng.
Develop and manage managed service reporting and SLA management processes and procedures to ensure managed skillsets. Establish end-to-end, automated SLA management and reporting across all MS products and services managed services contract SLA Accountable for customer NPS related to managed services Accountable for
Develop and manage managed service reporting and SLA management processes and procedures to ensure managed skillsets. Establish end-to-end, automated SLA management and reporting across all MS products and services managed services contract SLA Accountable for customer NPS related to managed services Accountable for
resolve queries efficiently and within SLA. 3rd Party Management · Build and maintain healthy relationships
processing and adhering to SLA standards.
- SAP BW transport management.
- Support with month-end
procedures. Ensure incidents are resolved within SLA guidelines. Manage and resolve all IT first/second line support
Reference: JHB006358-MS-1 Datacentrix Managed Talent Solutions' client in the manufacturing industry is looking for a Network Engineer on a 6 months contract to be based at their offices in Midrand. Requirements would be experience in Routing and Switching, Forti, HP, Aruba and Firewall Management.